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trouble changing my email back to the original email

Zemlay
Newcomer
Newcomer

Why won't Zoom allow me to change my email back to the original email I started it with???

1 REPLY 1

J-Zoom-ATL
Zoom Employee
Zoom Employee

@Zemlay Most likely that original email is still in use on another account. I would try using the https://zoom.us/forgot_password with your original email to see if you can login after going through the process. If you would have originally logged in via gmail or any other method, try that method first and then you can terminate that account. 
Deleting-or-terminating-your-account 

 

After terminating you can go to the account you are wanting to change the email from, and then use your original email needed. 

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