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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

mute

Elsa2021
Newcomer
Newcomer

‎2021-10-04 07:30 PM

My zoom sometimes cannot unmute and it keeps stopping every time i screen shot can you pls take care of it

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1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-05 04:51 AM

Hi @Elsa2021 

 

What device or computer are you using?

 

And is your Zoom software up-to-date?

 

https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

 

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