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external

somebody
Newcomer
Newcomer

‎2022-04-27 09:50 AM - edited ‎2022-04-27 09:52 AM

i was just wonder some of my zoom contects say "external"in there name i want to know what this"external"for and how do i disable it?

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1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

‎2022-07-11 03:19 PM

Hi @somebody! External contacts are your company contacts that are not Zoom Phone subscribers. When these contacts are added to the contacts directory, they become accessible to Zoom Applications. I don't believe you can disable it unless those contacts become Zoom Phone subscribers. 

This article also has some useful information about external contacts: https://support.zoom.us/hc/en-us/articles/360037050092-Creating-a-shared-directory-of-external-conta...  

 

Hope this helps!

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