cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

chat reactions and direct answers

Peia
Newcomer
Newcomer

Hi.

Unfortunately, I have no way to respond directly to chat messages in a meeting (for example, with emojis) or even respond with direct replies. When I move my mouse pointer over the message three dots appear where I have the choice between quote and copy. I am using a Mac. The help I have found online does nothing for me. Do I have to or can I change anything in any chat settings that I haven't found yet? So that I also have a small speech bubble and a small smiley when I go with the mouse pointer on the message.


thanks

5 REPLIES 5

NancyLynn242
Newcomer
Newcomer

I'm on a PC and I am having the same issue. Sometimes I can react on my phone, but other times not. I have yet to be able to do this on my PC, even when others in the same meeting have no issue. Hope this gets resolved quickly!

sebestac
Newcomer
Newcomer

I am having the same problem!

Voo
Newcomer
Newcomer

Are you still having this issue?  I cannot seem to figure it out either.  I'm on a Mac desktop also.

Thanks,

Voo

I uninstalled and reinstalled zoom, and that seems to have fixed it, at least on my laptop. I am not sure if that was actually the fix, or if it was just a phased role out, and I finally became part of it.

Thank you.  I’ll try that. 👍🏻