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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Password

Sazzat
Newcomer
Newcomer

‎2022-08-09 09:27 PM

I try to change password, but it only lets me sign in through google account. 

Is there a way I can change the zoom password without this trouble?

 

Sazzat_0-1660105655426.png

 

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2 REPLIES 2

david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2022-08-10 04:32 AM

Hi @Sazzat ,

 

Attached:

 

https://support.zoom.us/hc/en-us/articles/115005166483-Managing-your-password

 

Best regards,

Please mark if this solution helped you so that other colleagues can find it!
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Bort
Zoom Employee
Zoom Employee

‎2022-08-10 06:45 AM

Hi @Sazzat 


This means that you only have the Goole login method set up for your account. If you want to change the password for your Google account, you would need to do that through your Google account settings.

Alternatively, you can follow the instructions provided by @david-vola to create a secondary login method with Zoom, where you would use a normal email/password login, rather than the Google option. 

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