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Trimmed Cloud Recording

dennisv21
Explorer
Explorer

I hosted a meeting and recorded it on the cloud.  After Zoom completed it, I trimmed it to remove the first 2 minutes and 50 seconds.  I received a notification that the trim was finished.  However, I cannot find the trimmed version. Only the original recording is available. How do I find my trimmed recording?

Dennis v.

1 ACCEPTED SOLUTION

jdott16
Community Champion | Employee
Community Champion | Employee

Hello   @dennisv21

Trimmed cloud recordings can take 2 hours or more to show on your account. Please review the following article which has more information concerning trimmed recordings: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064204

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

 

View solution in original post

1 REPLY 1

jdott16
Community Champion | Employee
Community Champion | Employee

Hello   @dennisv21

Trimmed cloud recordings can take 2 hours or more to show on your account. Please review the following article which has more information concerning trimmed recordings: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064204

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake