Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2024-10-15 11:55 PM
To whom it may concern,
My name is ninjamokumoku. I have my paid Zoom account set to automatically save chat, and it always did until early August of this year. Last week I discovered that I'm no longer able to save any chat from any Zoom meeting I attend, whether I'm Zooming from my paid account or not.
I recently discovered that some of my personal meeting chats have been saved in the Zoom cloud, but not all of my meeting chats. I need them all.
Also, I am unable to download these chats and save them to my computer. I don't need, or want, my chats saved to the cloud. I need them on my computer so that I can save a record of the students who are attending and participating in my classes.
I brought this problem up in a Zoom meeting last week. Others in the meeting were able to save the chat (using the 3 dots at the top of the chat window), but I am not able to save the chat.
I have tried restarting my computer. I've tried deleting and redownloading the Zoom App. I'm still unable to save the chats to my computer.
I am using a 2024 MacBook Air 13 with an M3 chip. It is running OS Sonoma 14.7. My device and System should not be the cause of the problem.
I'm using Zoom Version: 6.2.3 (40682)
I do not get any error codes. I don't get anything. I need the chats for my classes.
Please help me asap!