cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Team Chat - How to designate an external contact if they share the same email address domain

Kpiyatilake
Newcomer
Newcomer

‎2024-11-07 02:28 PM

Can you make a user in the same organization an external user. We have contractors who have been given company email address but we want external user rules to apply when they are in a channel.

I am not sure if just adding via the add external contact path makes them an ‘external’ regardless of domain.

If it's possible, please describe how to do it. External contractor email: Jsmith *at mycompany. dot com 

Internal user email: Bdoe *at mycompany dot com 

UsingZoom cloud

* = @

Thanks,

Kevin

0 Likes
0 REPLIES 0