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Recuperar grabacion en la nube

MariaLuisa2
Newcomer
Newcomer

He grabado una reunión en la nube. Nunca me llegó ningún link, en mi cuenta no aparece, y la otra persona tampoco recibió nada. ¿Como puedo encontrarlo? Es muy importante!!!! 

Sé que grabé, saltó el mensaje, pero nunca apareció

Gracias

2 REPLIES 2

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello Maria,

 

I translated this page to English. To access your cloud recording, Please follow these steps:

 

https://support.zoom.us/hc/en-us/articles/360038521091-Accessing-and-sharing-call-recordings

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

paola4
Newcomer
Newcomer

hola, necesito ayuda. edite un video grabado en la nube y necesito recuperar el video original