cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Recover a recordin

amackk
Newcomer
Newcomer

‎2022-07-04 01:31 PM

hello

i change to basic plan and i need recover a recording in cloud, this is possible?

0 Likes
3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-07-05 06:41 AM

Hi @amackk, to access past cloud recordings you will need to re-purchase a pro plan type. Once you've done so you should be able to access your cloud recordings

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes

Kerat123456
Newcomer
Newcomer

‎2022-12-31 02:28 AM

Retrieve recording

0 Likes

Kerat123456
Newcomer
Newcomer
In response to Kerat123456

‎2022-12-31 02:29 AM

How to recover deleted record

0 Likes