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My shared Zoom image looks different on my screen that on other users screens

Tara_R
Newcomer
Newcomer

Hi community. 

I use zoom for work meetings, and the nature of my job means it is very important I have a screen behind me and the only thing that can be seen is myself (no edges of the screen or background of the room I'm in). It is not appropriate for me to use "zoom backgrounds" or "blurring", I must use a real physical screen behind me. I have a logitech stream cam and have adjusted my image in LogiTune app to improve lighting and contrast as zoom and Teams seem to have very different settings. I have also zoomed the camera in slightly to ensure the edges of the screen I use can't be seen. When I open zoom my image looks perfect, however for other users in the meeting, my image looks zoomed out and they can see the edges of the screen and/or parts of my room. Why is this and how do I fix it? Why is zoom showing me my displayed image is different to what people are ACTUALLY seeing?

1 REPLY 1

Ohkawa
Community Champion | Customer
Community Champion | Customer

@Tara_R 

This is common in Teams, but I have not experienced this with Zoom.
The original ratio on/off in the video settings may be having an effect.

Ohkawa_0-1746174893645.png