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In meeting chat

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Devika73
Explorer
Explorer

‎2021-10-06 12:19 AM - edited ‎2021-10-06 12:25 AM

I was in a class. My teacher sent a document to all of us. Some students received it but others(including me) didn't receive it. He sent it several times but I didn't get it. I was logged into the meeting through the android app while my teacher has logged into the meeting with the desktop app. Is there a difference between desktop and android in meeting chats? Is it impossible to access a sent document in in-meeting chat using the android app?

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Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-06 04:46 AM

Hi @Devika73 

 

Yes - in-meeting Chat file transfer requires the desktop client - either Windows, or Mac.

 

https://support.zoom.us/hc/en-us/articles/209605493-In-meeting-file-transfer

 

Hope this helps clarify.

 

Rupert

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Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-06 04:46 AM

Hi @Devika73 

 

Yes - in-meeting Chat file transfer requires the desktop client - either Windows, or Mac.

 

https://support.zoom.us/hc/en-us/articles/209605493-In-meeting-file-transfer

 

Hope this helps clarify.

 

Rupert

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Devika73
Explorer
Explorer

‎2021-10-06 06:52 AM

@Rupert Thank you very much for your support

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