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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

In Chrome, I cannot access any Zoom recordings

patrickmoore194
Newcomer
Newcomer

‎2022-07-15 06:36 AM

In Chrome, I cannot access any Zoom recordings-it works fine in another browser though but I am stuck having to use Chrome.  any ideas?

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2 REPLIES 2

patrickmoore194
Newcomer
Newcomer

‎2022-07-15 06:38 AM

I almost forgot-have cleared the cache in Chrome

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YaBoiB
Community Champion | Employee
Community Champion | Employee
In response to patrickmoore194

‎2022-07-15 07:56 AM

Hello @patrickmoore194, 

 

 Try this. Go into your Zoom Desktop Application settings > Go to your recordings tab > check your local hard drive location to see if your recordings are there, or click on manage recordings and see if that button takes you to your cloud recordings.  Screenshot below. 

 

Screen Shot 2022-07-15 at 9.52.46 AM.png

 

Please let me know if this is helpful for you. 

 

Brandon


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?
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