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Image from camera is distorted and black and white

Hydes2262
Newcomer
Newcomer

‎2021-10-23 12:57 PM

 
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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-25 07:01 AM

Hey @Hydes2262, are you sure you didn't apply any filters? Your Camera source is working properly just not on Zoom but on other applications as well? I'd try a different camera, uninstall/reinstall Zoom, and any Camera Drivers you've either not installed or haven't updated 🙂

 

Let me know if any of these suggestions help therefore I can help you further troubleshoot! 

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Zoom Community Moderator
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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-27 07:20 AM

Hey @Hydes2262, just reaching out about my response. Are you still experiencing your camera being distorted? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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