cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Image from camera is distorted and black and white

Hydes2262
Newcomer
Newcomer

‎2021-10-23 12:57 PM

 
0 Likes
2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-25 07:01 AM

Hey @Hydes2262, are you sure you didn't apply any filters? Your Camera source is working properly just not on Zoom but on other applications as well? I'd try a different camera, uninstall/reinstall Zoom, and any Camera Drivers you've either not installed or haven't updated 🙂

 

Let me know if any of these suggestions help therefore I can help you further troubleshoot! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-27 07:20 AM

Hey @Hydes2262, just reaching out about my response. Are you still experiencing your camera being distorted? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes