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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

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Seth2
Newcomer
Newcomer

I can't team chat for some reason after updating and when I go to the account settings and click on team chat, its just a white screen. What do I do!?

3 REPLIES 3

JonathanS
Newcomer
Newcomer

This is a major problem.  I'm a long time user and no longer have a chat icon on the main screen.  If this cannot get resolved, I will have to move to a different platform.

 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Welcome to the Zoom Community, @Seth2  and @JonathanS! Kindly try reinstalling the app to the latest version and let us know if it helps or if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Seth2!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?