False participant identification

[Farsta]

A picture of one person replaces the pictures of three or four people on  the screen.  So there are four Larries shown instead of Larry,  John, Bill and Ted.  How can I get the picture to   match the person?

[Rupert]

This sounds like a glitch. Is your Zoom software up-to-date:

https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

Were John, Bill and Ted otherwise successfully participating in the meeting? 

[Farsta]

Thanks Rupert!

I will know if updating worked when I have a Zoom call tomorrow.

Yes,  4 people fully participated.

My message keeps disappearing. So I hope this reply remains.

[Rupert]

I see your reply.

Post back with your results. 

Thanks!