Enable Team Chat for just 1 Group

[Unengaged0812]

I want to enable Team Chat for a single group, leaving it disabled for the rest of the tenant.

1. I have Team Chat disabled in Account Settings, but not enforced.
2. In the Group's settings, I enabled Team Chat and configured security settings as desired.
3. Members of this group do not have the Chat icon available in the desktop or web app, even 30 minutes later

I found this thread with a kooky workaround, that seems to be the actual (only?) approved solution: https://community.zoom.com/t5/Customer-Success-Forum/Team-Chat-Question/m-p/135217/thread-id/1445

2 years later, is this still the only way to enable Team Chat for a small group of users?

It seems silly to have to enable this feature for all users and then disable it for the 98% not involved in this project. It also means employee onboarding documentation needs to be updated so new employees get added to the group that disabled Team Chat.

This is considered an "insecure by default" posture (needing to take an action to maintain security) and would not be allowed in organizations with stricter security standards than ours.

[Ray_Harwood]

Welcome to the Zoom Community, @Unengaged0812.

Not wanting to disrupt my use of Team Chat across multiple accounts, I set up the reverse:

• Unlocked the Enabled Team Chat setting at the account level
• Created a No Team Chat Group
• Set Team Chat to disabled for the created group
• Put a user in the No Team Chat group

That user was immediately unable to access Team Chat in the Web App, but had to log out of Zoom and back in to “lose” the Team Chat icon in the Zoom Workplace app.

If you haven’t had your users log out and back in, try that. If that still doesn’t get them in, I’d recommend a Support Ticket including details like name of the group.