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Disfunctional chat on Windows 10 and user folder with UTF8 character

indreias
Newcomer
Newcomer

Hello,

 

I'm writing here after spending several hours trying to narrow the problem I'm currently facing after switching on new laptop running Windows 10.

 

For some reasons the new installation for my user is including a UTF char (ș more exactly) and I'm blaming this for the following side-effects I've observed:

 

1/ channel's chat is displaying only first message from each thread. If I'm trying to press on the "%d Replies" link nothing happens

indreias_0-1638221421049.png

 

2/ images could not be displayed - interesting enough them could be manually downloaded

indreias_1-1638221539145.png

 

I've tried to use even the MSI installer but without any luck.

 

Some data are saved in C:\Users\MyUserFolderWithș\AppData\Roaming\Zoom but most probably something is not working 100% normally in my installation.

 

Is somebody able to confirm my findings or point me on how to solve it from my end?

 

Thx,

Ioan

 

PS: all of the above are observed when using 64-bit Version: 5.8.6 (2048)

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @indreias, I see you have a ticket open with our Tech Support team! I'd advise you to continue to receive Support from our Tech Support team and share the solution here when your case has been resolved. Thanks! 

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Zoom Community Moderator
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