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Copy doesn't work in chat!

mjvande
Newcomer
Newcomer

Copy doesn't work in chat!

5 REPLIES 5

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @mjvande, thank you for posting to the Zoom Community!

 

Can you provide us with more details. Are you attempting to copy by clicking on the (...) dots next to the message and then selecting Copy or by highlighting the text? 

 

Keep me updated!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

I would like to be able to select the entire chat (click, control/a) & copy it (control/c) & paste it (control/v). The copy step doesn't work.

PY_Tokyo
Newcomer
Newcomer

I have the same problem. Followed all the advice from the support team. Nothing changed.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @mjvande @PY_Tokyo,

What happens when you select the three dots and then Copy? Does that copy the entire message and allow you to paste?
Screenshot 2025-02-18 at 9.31.59 AM.pngScreenshot 2025-02-18 at 9.31.49 AM.png


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

PY_Tokyo
Newcomer
Newcomer
Hello CarlaA,
 
Yes, that has always worked. So has the simple mouse pointer drag over the first message.
As I have been saying, if I mouse pointer drag over a group of Chat messages, only the very first one is pasted into my waiting Word document.
I have to share the chat with the various groups I am responsible for in Zoom meetings.
Imagine how utterly tedious this has suddenly become with the latest unfortunate Zoom update with this bug in it.
 
Help me resolve this, please.
From Tokyo,
Patricia Yarrow