Chat problem

[DIDAYS]

I have a problem with the chat. Once i started the meeting, i am the only one seeing the chat button on the screen. The guests and co-organizers are not seeing it, can't write or read anything, and do not even see the chat button on the screen. However, I already have looked at the settings and everything is turned on, all the settings are on for the chat to be seen by everyone. How can I solve this?

[CarlaA]

Hi @DIDAYS , thank you for posting for the first time! 

I'm sorry that you're having issues with the in-meeting chat feature. I think this article will assist you with checking all of the settings for the in-meeting chat feature: https://support.zoom.us/hc/en-us/articles/115004809306-Enabling-or-disabling-in-meeting-chat. If you are still experiencing issues after going through these settings please let me know!

Carla
Zoom Community Team