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Can’t link into my zoom meetings from my pc or iPad but I can from my cell.


I have been using zoom pro for three years


now my pc and my iPad will not link to my zoom meetings.  Only my cell will link up.  Please advise



Community Champion | Customer
Community Champion | Customer

I'm not sure we have enough information, but I'm venturing a guess that you might need to make sure your PC and iPad are SIGNED IN using the same account that you use on your phone... Let us know if that helps!

Hope this helps! Make sure to press "Accept as Solution" on this post if this answers your question. Happy Zooming!
Anissa • Zoomologist • @anissat

Community Champion | Customer
Community Champion | Customer

@CathieBehrend, it might also help if you'll describe what you do see when you try to Join a Zoom meeting from your PC and iPad, or a screen shot of what happens.

Ray - Need Zoom Events/Sessions Help? Visit
Please click Accept As Solution if this helped you !