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Can’t link into my zoom meetings from my pc or iPad but I can from my cell.

CathieBehrend
Newcomer
Newcomer

‎2023-02-17 10:06 AM

I have been using zoom pro for three years

 

now my pc and my iPad will not link to my zoom meetings.  Only my cell will link up.  Please advise

 

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2 REPLIES 2

anissat
Community Champion | Customer
Community Champion | Customer

‎2023-02-17 03:23 PM

I'm not sure we have enough information, but I'm venturing a guess that you might need to make sure your PC and iPad are SIGNED IN using the same account that you use on your phone... Let us know if that helps!

Hope this helps! Make sure to press "Accept as Solution" on this post if this answers your question. Happy Zooming!
Anissa • Zoomologist • @anissat

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-02-17 04:36 PM

@CathieBehrend, it might also help if you'll describe what you do see when you try to Join a Zoom meeting from your PC and iPad, or a screen shot of what happens.


Ray -- Happy holidays, everyone! I’m taking a few days (mostly) off. See you in 2025!