Admin Changes

[BrendaJ]

The office manager of our company recently left to pursue other other goals. Now, no one can log into our Zoom account to change any of the email or user settings. I have the login information the office manager used but it will not allow us into the account. If it was a free account it wouldn't be a big deal but we upgraded last fall. Anyone have any suggestions? Thanks!

[crchan123]

Hi @BrendaJ! I would suggest reaching out to Zoom support here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support

Hope this helps!