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logitech roommate room control page icon error

jhan1988
Newcomer
Newcomer

im having issue with logitech zoom roommate kit using room control page with JSON file.

i set the icons that fits the functionality and all of the icons are turning into arrow icon once in a while. that get fixed if i reboot the system or leave it for long time then it fixes itself. 

 

im not sure what is triggering that and end user getting confusion by all of the icons are turning into arrow and they dont know what they are pressing in the room control page. 

 

have anyone experience that and know how to fix the issue?

2 REPLIES 2

bstrelko
Community Champion | Customer
Community Champion | Customer

Icons in NRC should not change dynamically if the JSON stays the same - this does sound like a bug, or at least unexpected behavior.

Please submit a ticket to support.zoom.us to have them take a look!

bstrelko
Community Champion | Customer
Community Champion | Customer

Also, are you using the stock Zoom icons (fixed list published in the KB article) or the Google-maintained repo of icons?