Zoom breakout rooms

[ASAM]

I have enabled zoom breakout rooms however I cannot see the icon.

I have uninstalled and reinstalled as well

[ZoomZoom]

Hi, Asam.

Check if you enabled breakout rooms also in your user account, at https://www.zoom.us/profile/setting

This article is a good introduction to using them: https://blog.zoom.us/using-zoom-breakout-rooms/

Hope this information helps!

[ASAM]

Hi I have already done this

[ZoomZoom]

Hi, Asam.

Which Zoom version are you using? Also, please check if you are using the right user account:

The requirements are:

• Breakout rooms enabled
• Zoom desktop client, or web client
  • Windows: 3.5.31087.1102 or higher
  • macOS: 3.5.31087.1102 or higher
  • Linux: 2.0.81497.1116 or higher
  • Chrome: 2.4.943.510 or higher

From https://support.zoom.us/hc/en-us/articles/206476313

If you are still having issues, I would advise to reach out to the Technical support, via https://support.zoom.us/hc/en-us/articles/201362003 

[ASAM]

My zoom account is

Version: 5.5.2 (12494.0204)

[ZoomZoom]

Hi, Asam.

I would advise to uninstall that version and then download and install the latest, from https://zoom.us/download.

And then try again.