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Zoom Rooms Alerts Off Out of Working Hours

RubenCervera
Explorer
Explorer

Hi !

 

Is there an option to set up a range of times to not send alerts from a Zoom Rooms Meeting Room when the office is Out Of Working Hours?

For example, we are using a slack bot integration to receive these alerts in a slack channel. If a room fails on Saturday, we also receive an alert on this channel. We want to block these alerts from Friday 6 PM to Monday 7 AM.

 

Thanks in advance!

1 ACCEPTED SOLUTION

shaneatzoom
Community Champion | Employee
Community Champion | Employee

Hello @RubenCervera and thanks for your question.

 

At this time, there is no way to alter the behavior of alerts for different time windows.  These alerts are typically time-sensitive, so most organizations prefer an immediate delivery and then selectively triage through other means.

 

I see that you're presently using a slackbot (which may be able to be forked and modified by you to adjust behavior in these windows) presently, but you may also consider solutions like PagerDuty which do offer a little more control over this aspect.

 

----------------------------------

 

Please be sure to mark 'accept as solution' if this answered your question and thanks for using Zoom!

 

 


Please be sure to mark 'accept as solution' if this answered your question and thanks for using Zoom!

Shane
Architect @ Zoom

View solution in original post

2 REPLIES 2

shaneatzoom
Community Champion | Employee
Community Champion | Employee

Hello @RubenCervera and thanks for your question.

 

At this time, there is no way to alter the behavior of alerts for different time windows.  These alerts are typically time-sensitive, so most organizations prefer an immediate delivery and then selectively triage through other means.

 

I see that you're presently using a slackbot (which may be able to be forked and modified by you to adjust behavior in these windows) presently, but you may also consider solutions like PagerDuty which do offer a little more control over this aspect.

 

----------------------------------

 

Please be sure to mark 'accept as solution' if this answered your question and thanks for using Zoom!

 

 


Please be sure to mark 'accept as solution' if this answered your question and thanks for using Zoom!

Shane
Architect @ Zoom

Thank you @shaneatzoom !!