cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Zoom Room Sharing Passcode

Styan
Explorer
Explorer

‎2023-01-31 05:35 PM

Hi,


My Zoom room displays keep showing a sharing passcode prompt, at random, both in meetings and not. (See photo). How can I get this to stop randomly appearing? I've tried turning off proximity detection for the room but that didn't seem to be what was causing it.

 

Thanks,

Michael

Preview file
123 KB
0 Likes
3 REPLIES 3

zoomer_tom
Participant
Participant

‎2023-02-15 04:03 PM

Any chance that's not a Zoom related code? My rooms don't have a code like that. Mine are alphanumeric in the top-right corner.

0 Likes

Styan
Explorer
Explorer
In response to zoomer_tom

‎2023-02-16 03:49 AM

I suppose it is possible. I inherited this installation so I’m not sure if it’s something else. I’m going to reinstall everything, starting with the Mac. Hopefully it goes away! Thanks for your input!

 

Michael

0 Likes

Styan
Explorer
Explorer

‎2023-02-23 10:57 AM

I have found that the passcode prompt is associated with this setting: "Sharing a screen using Apple screen mirroring", Zoom KB article here:

 

https://support.zoom.us/hc/en-us/articles/204726885

 

When disabled, the prompt doesn't appear. When enabled, the prompt constantly appears, even when no one is trying to share using AirPlay.

0 Likes