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Only one person recognized in virtual background

Dave_Toth
Newcomer
Newcomer

‎2022-08-02 11:55 AM

Not sure this is the correct group.  I noticed that while using a virtual background, only one person was recognized and appeared on the virtual background even though two were in the camera field of view.   This used to work on my older intel Mac mini, but not on my new one:

Mac mini M1 Monterey OS with the latest Zoom app including the M1 enhancement.

Topics:
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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2025-02-05 12:38 PM

Hello @Dave_Toth,

Welcome to the Zoom Community and I'm sorry for the late response.

If this has not been solved yet, you can refer to @Ohkawa's response to this post Virtual background issue of two people in same camera.  


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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