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How to remove phone icon from room controller?

neve
Contributor III
Contributor III

We don't use the Zoom phone feature and probably never will. Is there a way to hide this icon on the room controller?

1 ACCEPTED SOLUTION

ZoomerIT
Community Champion | Employee
Community Champion | Employee

Hi @neve ,

 

     Thank you for reaching out to the Zoom Community! You should be able to hide this icon but will need to verify that a Zoom Phone license is not applied to the room first. After that please perform the following:

 

  1. Log in to Zoom admin portal

  2. Go to Room Management

  3. Go to Zoom Rooms

  4. Edit the Account Settings, Location Settings, or an individual Zoom Room’s settings

  5. Go to the Meeting tab

  6. Scroll to the setting “Call Me and Invite by Phone” - Disable this setting

The icon should no longer appear after disabling that setting.

 

Thanks!

View solution in original post

3 REPLIES 3

ZoomerIT
Community Champion | Employee
Community Champion | Employee

Hi @neve ,

 

     Thank you for reaching out to the Zoom Community! You should be able to hide this icon but will need to verify that a Zoom Phone license is not applied to the room first. After that please perform the following:

 

  1. Log in to Zoom admin portal

  2. Go to Room Management

  3. Go to Zoom Rooms

  4. Edit the Account Settings, Location Settings, or an individual Zoom Room’s settings

  5. Go to the Meeting tab

  6. Scroll to the setting “Call Me and Invite by Phone” - Disable this setting

The icon should no longer appear after disabling that setting.

 

Thanks!

neve
Contributor III
Contributor III

Thanks, that worked exactly as I had hoped! I might suggest that the help text in settings mention that this will remove the phone icon from the controller display.

ZoomerIT
Community Champion | Employee
Community Champion | Employee

Hi @neve ,

    Glad to hear it! I appreciate the feedback and will pass this along to the team! Have a wonderful rest of your day!