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Downgraded to basic and lost access to cloud recordings. Can I get them back by re-subbing?

Ryan7777
Newcomer
Newcomer

‎2023-01-29 11:13 PM

Hello

I had an account which my organisation got for me, but it looks like it has expired (now a basic account). Is there any way to access my cloud recordings?  or would I need to re-subscribe?

1 REPLY 1

fdp24
Newcomer
Newcomer

‎2025-01-07 08:01 AM

I have the same question.  Our previous admin downgraded us before recordings could be downloaded and saved locally. Is it possible to recover any recordings?

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