Downgraded to basic and lost access to cloud recordings. Can I get them back by re-subbing?

[Ryan7777]

Hello

I had an account which my organisation got for me, but it looks like it has expired (now a basic account). Is there any way to access my cloud recordings?  or would I need to re-subscribe?

[fdp24]

I have the same question.  Our previous admin downgraded us before recordings could be downloaded and saved locally. Is it possible to recover any recordings?