cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Did Zoom remove the waiting room feature on basic accounts?

Armstrong555
Newcomer
Newcomer

I previously had the ability to turn the waiting room on or off in a meeting, now, it is no longer there.  That seems like a basic security feature that should be available.  Did Zoom remove that for basic account customers? 

Kind of lame....

1 REPLY 1

VA
Community Moderator | Employee
Community Moderator | Employee

Hi @Armstrong555 and welcome to the community! Waiting rooms are still available for free/basic account holders. Please double check that the waiting room feature is turned on by logging into your Zoom web portal and navigating to Settings > Security > Waiting Room. You can find more detailed info in Enabling and customizing the waiting room. I hope this helps!
waiting room basic account.png


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?