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Can't reserve desk using QR code on Workspace

DavePete
Explorer
Explorer

I got workspaces set up fine.  Uploaded a floor map, setup desk and uploaded pictures (fancy), and got way finding working.  Printed out the QR codes for my test desks.

 

I can reserve from the Workspace desktop app, mobile app, and printed out QR code.

 

Picked up a Neat Frame and got it setup in Kiosk mode.  Map displays and everything and when I click on my test seat to reserve it and try and scan the QR code to reserve my test desk I get "Reserve failed, please try again later."  I get the same error when trying reserve by email. 

 

Not sure if I am missing some checkbox somewhere, everything else seemed pretty straight forward.  Got any suggestions?

 

 

 

1 ACCEPTED SOLUTION

DavePete
Explorer
Explorer

Figured this out.  It was the time on the Device itself.  It was set to 4 hours ahead of our zone.  Once that was done all worked just fine.  I knew it was something silly.

View solution in original post

1 REPLY 1

DavePete
Explorer
Explorer

Figured this out.  It was the time on the Device itself.  It was set to 4 hours ahead of our zone.  Once that was done all worked just fine.  I knew it was something silly.