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Breakout Room Timer Pausing When Screen Sharing

jreevelaabs
Newcomer
Newcomer

For the past few months, my colleagues and I have had an issue when sharing our screens during breakout rooms. The countdown timer will pause and only resumes if we stop screen share. This wasn't an issue in the past. Is there anything that we could do to correct this?

2 REPLIES 2

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

Sorry, I haven’t heard this issue described before.
 I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new)  


Regards

If my reply helped, don't forget to click the accept as solution button!

Thank you for your quick response! I have completed a ticket and will hopefully have a resolution soon.