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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Both iPad Scheduler and Controller Name is changing

MDHutch
Explorer
Explorer

‎2023-01-31 02:00 PM

We have begun updating our Zoom Rooms to the latest Zoom Room App... version 5.13.6.

On updating the iPads and Launching the Zoom Room App, both the Scheduler as well as the Controller iPad Names are changing in our Zoom Room Device Management Page

https://company.zoom.https:/device?pageNum=1

This has not happened before at least on my watch.

 

I am wondering if anyone else is seeing this?   Is there something I can do to fix from my seat, or is this need fixing from support?

 

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MDHutch
Explorer
Explorer

‎2023-02-01 02:06 PM

Further info:    I discovered that at install and subsequent launch, the Zoom Room App 5.13.6 shows Device Name as simply iPad even though in iPad Settings > General > Name the desired name is there:  In our case sct-conf-239-controls.  Then when you refresh the page at https://mycompany.zoom.us/ the name iPad has overwritten the previous name.

 

We need a fix for this please!

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