Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2023-01-31 02:00 PM
We have begun updating our Zoom Rooms to the latest Zoom Room App... version 5.13.6.
On updating the iPads and Launching the Zoom Room App, both the Scheduler as well as the Controller iPad Names are changing in our Zoom Room Device Management Page
https://company.zoom.https:/device?pageNum=1
This has not happened before at least on my watch.
I am wondering if anyone else is seeing this? Is there something I can do to fix from my seat, or is this need fixing from support?
2023-02-01 02:06 PM
Further info: I discovered that at install and subsequent launch, the Zoom Room App 5.13.6 shows Device Name as simply iPad even though in iPad Settings > General > Name the desired name is there: In our case sct-conf-239-controls. Then when you refresh the page at https://mycompany.zoom.us/ the name iPad has overwritten the previous name.
We need a fix for this please!