cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Both iPad Scheduler and Controller Name is changing

MDHutch
Explorer
Explorer

‎2023-01-31 02:00 PM

We have begun updating our Zoom Rooms to the latest Zoom Room App... version 5.13.6.

On updating the iPads and Launching the Zoom Room App, both the Scheduler as well as the Controller iPad Names are changing in our Zoom Room Device Management Page

https://company.zoom.https:/device?pageNum=1

This has not happened before at least on my watch.

 

I am wondering if anyone else is seeing this?   Is there something I can do to fix from my seat, or is this need fixing from support?

 

0 Likes
1 REPLY 1

MDHutch
Explorer
Explorer

‎2023-02-01 02:06 PM

Further info:    I discovered that at install and subsequent launch, the Zoom Room App 5.13.6 shows Device Name as simply iPad even though in iPad Settings > General > Name the desired name is there:  In our case sct-conf-239-controls.  Then when you refresh the page at https://mycompany.zoom.us/ the name iPad has overwritten the previous name.

 

We need a fix for this please!

0 Likes