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Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
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2022-04-07 01:26 PM
If I acquire a zoom line to make phone calls, can I also use sms and text messages? I am planning on getting a plan but this is important to know before taking the next step.
Solved! Go to Solution.
2022-04-07 01:43 PM
Hi @mildred,
Thank you for asking the Zoom Community.
Yes, you can use your US or Canada direct phone numbers assigned to you to send/receive SMS. You may refer to our Frequently Ask Questions about SMS below for more details.
https://support.zoom.us/hc/en-us/articles/360040413932--Frequently-asked-questions-about-SMS
_______________________________________________________
If my reply helped, don't forget to click the accept as solution button ⤵️ so that others in the community may benefit as well.
2022-04-07 01:43 PM
Hi @mildred,
Thank you for asking the Zoom Community.
Yes, you can use your US or Canada direct phone numbers assigned to you to send/receive SMS. You may refer to our Frequently Ask Questions about SMS below for more details.
https://support.zoom.us/hc/en-us/articles/360040413932--Frequently-asked-questions-about-SMS
_______________________________________________________
If my reply helped, don't forget to click the accept as solution button ⤵️ so that others in the community may benefit as well.
2022-04-08 04:39 PM
Could you please guide me to the best and better plan for this?
2022-04-11 02:02 AM
Hi @mildred I would highly suggest to please contact the Sales team by clicking the link below. You will need a Zoom Phone to be able use such feature.
https://explore.zoom.us/en/contactsales/
Thanks