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joining meeting by phone only

MariaC1
Newcomer
Newcomer

What type of membership do you need to have in order to allow some participants to join by phone only?  I can't seem to get it to work on the free membership.  Do you have to upgrade to the $20 per month membership or higher?  Thanks. 

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

@MariaC1, yes, the host account needs to be a paid account to permit phone access to a meeting. See the Prerequisites section of this Zoom Support article for details:

https://support.zoom.us/hc/en-us/articles/201362663-Joining-a-Zoom-meeting-by-phone 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

MariaC1
Newcomer
Newcomer

Thanks!!