cancel
Showing results for 
Search instead for 
Did you mean: 

Zoom phone app locks up on incoming calls. Unable to swipe to answer using my iPhone 13

JimW
Newcomer
Newcomer

Incoming calls to the Zoom app on my iPhone sometimes lock up when I try to answer them. Sometimes it works fine, but other times I am unable to answer them.  

 

When I try to slide the answer button over, it just does not react. Its frozen and I cant access the call. The phone continues to ring as if I ignored it. This is happening in and out of the office on network and wi-fi as well.

 

I am a delegate for another user in our enterprise system. This is not a call que or any other complex application.

Hopefully someone can assist, thanks.

0 REPLIES 0