cancel
Showing results for 
Search instead for 
Did you mean: 

Zoom Phone - Contact Lookup on VVX 450

smcgoff
Zoom Partner
Zoom Partner

Is it possible to perform a directory lookup when dialing an extension on a VVX 450?  This would be similar to when you enter an extension and a lookup is done in call history, but obviously the person has to be in the call history.  It does not search users or directories.

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi smcgoff,

on main screen, select soft key for Directory

Eliot_0-1687574894168.png

on Directories screen, select Corporate Directory and Select

 

Eliot_1-1687575057176.png

Encoding screen defaults to Abc.  Enter the letters you want to search on using deskphone dial pad.  Press the 2 ABC once for A, Press the 3 DEF once D, Press the 6 MNO twice for N since it the second letter on the 6 MNO button.  If you want to search by a extension number, switch the encoding to 123.  if you wanted to search for extension, enter 123.

Eliot_2-1687575437314.pngEliot_3-1687575497316.png

 

when you have finished enter your search name or number, click Submit.

Eliot_4-1687575613312.png

See the results and you can dial the number.

Eliot_5-1687575702128.png

thanks,  eliot

 

 

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Works for:
poly vvx, poly edge e series
poly edge b series – press home button twice, select directories, ldap search, enter at least one letter to search for.
cisco cp-8841 press the Directories key next to dial pad, select all directories
yealink sip-t54w press Directory, select ldap, enter

 

note: you can search for as little as one letter or two numbers. You may get more than 1 hit, but all meeting your criteria will be displayed.

 

thanks,  eliot