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2024-04-02 12:37 PM
Hi,
How can we reassign new Zoom Phone Numbers to team members? Their existing phone numbers are triggering SPAM ALERT messages for outbound calls. Please advise.
Solved! Go to Solution.
2024-04-03 07:40 AM
hi nm6,
First suggestion. Please see article below on what to do if some of your calls are incorrectly labeled as spam
Outbound calls blocked or tagged as spam (zoom.com)
Second suggestion is that you register with Free Caller Registry
Why Register?
Free Caller Registry enables entities making legitimate outbound phone calls to submit their data to the three major providers of call management services supporting the major US wireless carriers once via a standard, centralized experience.
Registration of data establishes a relationship that becomes a key data point for Analytics Engines to provide the best information possible.
How does it work?
Enter your entity's information inclusive of contact information and phone numbers. That information is sent directly to each of the three Analytics Engines. Each Analytics Engine vets the information and directly follow-ups with the registrant.
If you still need to change some of your zoom telephone numbers,
Please see Managing phone numbers -
How to assign a phone number
How to unbind or delete a phone number
Managing phone numbers (zoom.com)
Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.
thanks, eliot
2024-04-03 07:40 AM
hi nm6,
First suggestion. Please see article below on what to do if some of your calls are incorrectly labeled as spam
Outbound calls blocked or tagged as spam (zoom.com)
Second suggestion is that you register with Free Caller Registry
Why Register?
Free Caller Registry enables entities making legitimate outbound phone calls to submit their data to the three major providers of call management services supporting the major US wireless carriers once via a standard, centralized experience.
Registration of data establishes a relationship that becomes a key data point for Analytics Engines to provide the best information possible.
How does it work?
Enter your entity's information inclusive of contact information and phone numbers. That information is sent directly to each of the three Analytics Engines. Each Analytics Engine vets the information and directly follow-ups with the registrant.
If you still need to change some of your zoom telephone numbers,
Please see Managing phone numbers -
How to assign a phone number
How to unbind or delete a phone number
Managing phone numbers (zoom.com)
Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.
thanks, eliot
2024-04-09 08:58 AM