Uploading my own IVR Recording
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-07-02 11:47 AM
Hi there! Where do we manage our IVR recordings? I see AI options but not where I can upload our own instead of using AI.
Topics:
- Topics:
-
Recordings
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2024-07-03 09:45 AM
@Denisce - The first step is to upload you IVR recordings to the Asset Library. Once they are there, Edit the IVR and you should see a label for the 'IVR Greeting Audio Prompt' at the top. Select Edit and it will give you the option to select the audio from the Asset Library.
