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Unable to view call logs

SD5
Newcomer
Newcomer

‎2023-01-09 11:08 PM

Unable to view the call logs for my Team of 10. Under the phone management system, there is call tab which I can click but when click on that its shows no data.

 

SD5_0-1673334451572.png

 

 

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2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2023-01-10 04:20 AM

hi sd5,

 

try selecting inbound direction and outbound direction, then just direction.  magically, all my calls appeared.

 

thanks,  eliot

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SD5
Newcomer
Newcomer
In response to Eliot

‎2023-01-10 05:49 PM

Thanks Eliot but tried that but still shows no data, it only shows at recordings

which i unable to extract data.   

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