Unable to connect Zoom app on the phone to Exchange calendar

[PrabinG]

Hi, 

I'm unable to connect my zoom app with the Phone to the exchange calendar. Please see screenshot attached for reference. 

Upon entering the EWS URL, I get an error message which says: The request failed. The remote server returned an error: (401) Unatuhorized. If your Exchange server is undiscoverable from the internet, you can also input your calendar resource (your email address) to sync up your calendar. 

FYI:

Device Type - iphone

Zoom- Phone app 

Error code: 401

Best regards,

P

[Frank_TB]

Hello,

It doesn't seem that calendar integration is supported for IOS.

Prerequisites for using calendar and contact integration

• Zoom desktop client for Windows, macOS, or Linux: Global minimum version or higher
• Calendar and contact integration enabled by your admin

https://support.zoom.us/hc/en-us/articles/360000488243-Using-calendar-and-contacts-integration 

Regards

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[Chris_Fratto]

Hello,

You are trying to configure the calendar service from your Zoom profile for an on-premise Exchange server.  I would first verify that is the correct selection for your calendar service.  Make sure you aren't using Office 365 instead.  Please reference this support article for help.