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Silence Ringer

IDKhioka
Newcomer
Newcomer

There is a "Silnece Ringer" setting in the general settings on the Zoom Phone app on the desktop phone, can this setting be turned on or off on a schedule?
For example, it is ON Monday through Friday and OFF Saturday through Sunday and holidays.

The device I am using is a Yealink MP58
Firmware Version
122.30.0.20
Hardware version
135.2.0.0.1.0.32
Zoom version
5.12.6.2097

4 REPLIES 4

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi idkhioka,

 

with auto receptionist, call queues  and personal phone settings. you can specify what happens to a call after hours, weekends or on holidays by selecting the routing option you need. 

Changing auto receptionist settings – Zoom Support 

Changing call queue settings – Zoom Support

 

thanks,  eliot

Hi Eliot

Is it possible to have the incoming call but silent ringer in the designation of the processing method?
And where is the value for that setting?

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi idkhioka,

 

i can not find any option to have a call appear on a desk phone but not ring.

 

you can submit a suggestion to

zoom.us/feed

you may want to promote your suggestion by explaining the benefits for this option.

 

thanks

 

eliot

Is Silence Ringer set up manually only on the desk phone app?