Silence Ringer

[IDKhioka]

There is a "Silnece Ringer" setting in the general settings on the Zoom Phone app on the desktop phone, can this setting be turned on or off on a schedule?
For example, it is ON Monday through Friday and OFF Saturday through Sunday and holidays.

The device I am using is a Yealink MP58
Firmware Version
122.30.0.20
Hardware version
135.2.0.0.1.0.32
Zoom version
5.12.6.2097

[Eliot]

hi idkhioka,

with auto receptionist, call queues  and personal phone settings. you can specify what happens to a call after hours, weekends or on holidays by selecting the routing option you need. 

Changing auto receptionist settings – Zoom Support 

Changing call queue settings – Zoom Support

thanks,  eliot

[IDKhioka]

Hi Eliot

Is it possible to have the incoming call but silent ringer in the designation of the processing method?
And where is the value for that setting?

[Eliot]

hi idkhioka,

i can not find any option to have a call appear on a desk phone but not ring.

you can submit a suggestion to

zoom.us/feed

you may want to promote your suggestion by explaining the benefits for this option.

thanks

eliot

[IDKhioka]

Is Silence Ringer set up manually only on the desk phone app?