Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
2025-06-09 10:42 AM
I use BT headphones for audio output and a webcam with a mic as my audio / video input (the webcam mic seems to perform better than the headset mic in the BT headphones).
Recently (within the past couple months?), when turning on my camera in a meeting, the audio cuts out for about 5 seconds before coming back. Zoom warns me of low volume and there is silence in the headphones during this time. This did not used to occur.
Aside from missing what's going on in the meeting, this is particularly problematic because going on camera is generally a signal that I'm present and engaged in the meeting, which means it's more likely that people will address me and expect a response, but I appear to be not paying attention.
Since this used to work, it seems like something may have regressed in the Zoom app.
OS: Windows 11
Zoom Version: 6.2.3 (47507)
Headphones: Sony WH-1000XM4
Webcam: Logitech HD Pro Webcam C920
2025-06-11 03:17 PM
The current Zoom version is 6.4.12. Your version is very old. Suggest you update to version 6.4.12.