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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

SMS within the UK

benholmes42
Participant
Participant

Hi,
UK SMS was promised a long time ago, when will this become available, does anybody know?

Thanks 

5 REPLIES 5

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @benholmes42! Welcome to the community! First, just curious, but have you looked into the KBs on Using SMS

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Zoom Community Moderator
he/him/his

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HI, what do KB's mean? Thanks 

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @benholmes42 KB is stands for Knowledge Base, as I was to referring to our Knowledge Base Article on Using SMS

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Zoom Community Moderator
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Yes i have, but it doesnt look as though UK SMS has been set up yet by zoom ?

 

RN
Community Moderator | Employee
Community Moderator | Employee

@benholmes42 ah yes, you are correct. The following is noted within the KB:

  • Zoom Phone Metered, Unlimited, or Pro Plan users can send and receive SMS with any US or Canadian telephone number domestically
  • US or Canada direct phone number
  • Only sending from US or Canada phone numbers is supported
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Zoom Community Moderator
he/him/his

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