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Poor virtual background filtered

HafizLSPMR
New Member
New Member

I'm experiencing an issue when setting up a virtual background on my laptop. My appearance becomes very poor, as if half of me is transparent and filled with the virtual background. This wasn't the case on my previous laptop. On my previous laptop's Zoom, my appearance and the background were very neat, with no parts of me being cut off by the virtual background filter.

I've checked and found that there's an option to select the color to be filtered for the virtual background, but the results are still poor, forcing me to use a green screen to achieve a good filter cut.

For your information, I use the latest zoom version, there is not update waiting, and my previous laptop had an Intel Core i5 8th gen, while my current laptop has an Intel Core 3 100u (not the core i3). In terms of specifications, the newer laptop is not a low-end one, so why is the result so different? Also, there's a message stating that my device (laptop) is not compatible with the virtual background. Please assist me, thank you.

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