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Reaching Front Desk Operator by Dialing "0"

Fazha
Explorer
Explorer

We are migrating off of a Cisco CUCM phone system going to Zoom Phone. Currently users on Cisco phones are able to dial "0" to get to the front desk operator. Is this possible with Zoom? I see that extensions have to be from 3 to 6 digits in length. Thank you!

1 ACCEPTED SOLUTION

HappyZoom
Zoom Employee
Zoom Employee

Can you try the "Routing rule" configuration likes below screenshot? Thanks.

HappyZoom_0-1683690308973.jpeg

 

 

View solution in original post

3 REPLIES 3

HappyZoom
Zoom Employee
Zoom Employee

Can you try the "Routing rule" configuration likes below screenshot? Thanks.

HappyZoom_0-1683690308973.jpeg

 

 

Thank you. This worked perfectly!

Do you have to turn on "Multiple Sites" to do this?