Outbound Caller ID Reverts to Individual Number

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Hello,

We have our users set to display our main number through a call queue as the caller ID. However, the caller ID gets changed to the individual number associated with the user without anyone making the change in the settings.

Is there a way to stop this from happening?

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!